Fig. A5 / Audit
Freight audit agent
Rate sheets, surcharges, and accessorials change constantly, and most invoices are paid as presented. The freight audit agent checks each one against the contract and the shipment record, and turns discrepancies into credits.
What it does
- Matches invoices to bookings, contracts, and quotations line by line
- Validates surcharges, currency conversions, and accessorial charges
- Raises discrepancies with carriers and forwarders and tracks credits to closure
- Maintains an audited freight spend ledger by lane, carrier, and product
- Surfaces rate benchmarking insight from your own audited history
Inputs
- Freight invoices
- Rate contracts and quotations
- Booking confirmations
- Shipment records
Outputs
- Audit results per invoice
- Credit and claim tracker
- Audited spend ledger
- Lane cost reports
The rest of the crew
Fig. A1 / Port call
Port call agent
Coordinates the port call end to end and audits every disbursement line before you pay it.
Learn more →Fig. A2 / Customs
Customs & tariff agent
Handles classification, entries, and export filings on both sides of the trade, and recovers duty you are owed.
Learn more →Fig. A3 / Recovery
Disputes & recovery agent
Builds, files, and follows up demurrage, detention, and claim disputes until the refund lands.
Learn more →Fig. A4 / Documents
Documentation agent
Chases, checks, and clears trade documents before banks or customs can reject them.
Learn more →Fig. A6 / Monitoring
Watchtower
The monitoring layer: vessels, containers, tariffs, sanctions, and deadlines, watched around the clock.
Learn more →