Port call agent
A single port call involves the agent, the terminal, pilots, tugs, surveyors, chandlers, and authorities, all coordinated today over email and settled through proforma and final disbursement accounts that few teams have time to check line by line. The port call agent runs that coordination and checks every line.
What it does
- Tracks the vessel's approach and keeps the port call timeline current for every party
- Chases nominations, confirmations, and status updates from vendors automatically
- Reconciles the final disbursement account (FDA) against the proforma (PDA), tariffs, and actual services rendered
- Flags duplicate invoices, wrong-vessel billing, and tariff miscalculations before payment
- Prepares a settlement summary with every exception documented
Inputs
- Vessel and voyage details
- PDA / FDA documents
- Vendor invoices and correspondence
- Port tariff schedules
Outputs
- Audited disbursement account
- Exception report with evidence
- Settlement-ready summary
- Port call timeline record
The rest of the crew
Customs & tariff agent
Handles classification, entries, and export filings on both sides of the trade, and recovers duty you are owed.
Learn more →Disputes & recovery agent
Builds, files, and follows up demurrage, detention, and claim disputes until the refund lands.
Learn more →Documentation agent
Chases, checks, and clears trade documents before banks or customs can reject them.
Learn more →Freight audit agent
Checks every freight invoice, ocean and air, against contracted rates and recovers the difference.
Learn more →Watchtower
The monitoring layer: vessels, containers, tariffs, sanctions, and deadlines, watched around the clock.
Learn more →